Guest Services & Amenities

Boyne Highlands features many guest services and amenities to make your stay in Boyne Country the best possible. If you don't find what you're looking for here, be sure to call the front desk and allow them to assist you.

Map of Boyne Highlands

ARCADE
Located near the lobby of the Main Lodge.  Ping pong table, pool table and a variety of video games available.

BARTLEY HOUSE
Year round hotel located directly at the base of the slopes. Facilities include a large outdoor hot tub/whirlpool & saunas with a spectacular view of our slopes.

BIKE PARK / BIKE RENTAL
Take the chairlift to the top of the mountain and enjoy an adventurous ride down our bike park and bike trails.  Bike rental is available, for assistance call 231.526.3001.

BOYNE COUNTRY SPORTS
Located on the lower level of the Day Lodge. Winter sportswear and equipment available. Open daily during the winter season only. Other locations include Boyne Mountain, Petoskey, The Inn at Bay Harbor, Bloomfield Hills, Traverse City and Novi.

BUSINESS CENTER
A business center is available to our guests, complimentary.  There are three computers with high-speed internet access and a printer is available 24 hours.

CAFETERIA
Located in the Day Lodge. A great place to warm up and get a bite to eat, serving hot and cold lunches. Box lunches are allowed in the designated area only.  Winter season only.

CANOE RENTALS
Bear River Canoe Livery, Petoskey 231.347.9038

THE COUNTRY CLUB OF BOYNE
The Country Club of Boyne offers an elegant dining experience in the Dornach Room and Seminole Pub to its members as well as our hotel guests. Proper attire is requested. Reservations advised. Open during the summer season.  231.526.3085

CROSS COUNTRY SKI CENTER
The Cross Country Center is located on the northeast corner of the main hotel guest parking lot (Heather Pro Shop). Because of our Piston Bully groomer, BOYNE can offer the highest quality cross country skiing in northern Michigan. There are 45 km of groomed, track-set, scenic and safe trails for both traditional and skating techniques.

DOG SLEDDING
Enjoy a Dog Sledding excursion during your stay in the winter season.  For reservations and rates, call 231.526.3001.

DAY CARE
Polar Cubs day care service is available during the winter season and based on prior reservation and availability.  Fees will apply.  Call 231.526.3001 extension 3677 for reservations.

EMERGENCIES
If you should need medical assistance while visiting Boyne Country, you may contact any of the following

FAX / COPY SERVICE
Fax/Copy services are available at the front desk; charges will apply.  To receive a fax at the front desk, the fax number is 231.526.3100.  Call 231.526.3001 for fax/copy rates.

FISHING/HUNTING

Fishing is complimentary in the ponds at Boyne Highlands.  Cane poles are provided for you to use.  For more information please contact the front desk at extension 3001.

GAMES & OTHER ACTIVITIES
Complimentary board games are available at the Front Desk, but a registered adult must sign for them. Volleyball and ping-pong equipment are available at the Front Desk.

GOLF
World-class golf awaits you at BOYNE. For tee times, please call Central Tee Times, extension 6026.

1. The Heather
2. The Ross
3. The Moor
4. The Hills
5. Cuff Links is a challenging Par 3 course located behind the Main Lodge and now has lights!

Gr8 ESCAPE GOLF VACATIONS-formerly Super Five Golf Week

If you enjoy special privileges and prime tee times, then ask about BOYNE's Gr8 Escape Golf Vacations.  Package includes lodging, meals, unlimited golf on the Monument, Alpine, Ross, Moor, and Hills courses, unlimited tennis instruction, cocktail parties, range use, and more. Three and five day packages are available. Please call reservations for more information.

HEATHER PRO SHOP
Located in the northeast corner of the main guest parking lot. The Pro Shop houses a special variety of apparel and equipment not found in other BOYNE golf shops. Open daily during the summer season.

HIKING
Boyne Highlands is an unspoiled outdoor paradise, and you are welcome to hike anywhere on our 5,000 acres.

HOLIDAYS
The holidays are enchanting at any ski area, but at no other location does skiing in the Midwest include an ambiance quite like Boyne Highlands. The lights on our Manor-styled Main Lodge warmly greet you, our pools and spas throw steam high into the crisp Northern Michigan air -- all setting the stage for fun, food, and festivities.

ICE SKATING
Enjoy complimentary ice skating on the pond in front of the Main Lodge.  Skates are available for rental, call 231.526.3001 for assistance.

INTERNET
Guests can enjoy a complimentary high-speed wireless connection from all hotel rooms in the Main Lodge facilities, Heather Highlands Inn and most resort common areas.

LAUNDRY FACILITIES
Guest laundry facilities are located on property. Detergent vendors are available at each laundry facility.  The Main Lodge has laundry facilities located near the pool entrance.  The Heather Highlands Inn has laundry facilities located on the lower level of the Inverness buildings on the north end of the hallway.  The Bartley House has a dryer located in the basement.

LIFT TICKETS
Discounted lift tickets for lodging guests are available at the Front Desk.  For more information about the slopes, please review the trail guide brochure available at the Front Desk.

LOST & FOUND
Please contact the Front Desk, at extension 3001 to inquire about lost items and visit the Front Desk to drop off found items.

MAIL/STAMPS
Packages and outgoing mail can be left at the Front Desk for US Postal service pick up.  Stamps are available for purchase at the Front Desk.

MASSAGE THERAPY
Relax and enjoy the benefits of a therapeutic massage from the certified and caring professionals of The Spa at Boyne Highlands. Executive physicals also offered. 231.330.5657

MEETINGS/CONVENTIONS/WEDDINGS
Boyne Highlands is an outstanding location for profession and fraternal meetings or conventions as well as for weddings, reunions and holiday banquets. The resort offers a variety of meeting rooms and exhibition space. Call our Group Sales Department at 1.800.TO.BOYNE (862.6963).

MESSAGES
For your convenience, all Boyne Highlands guest rooms are equipped with a voice mail answering service. The message light will flash red when calls have been received. Lift the handset and press the Messages button on the phone to retrieve your personal voice mail. Call the Front Desk for further assistance, extension 3001.

MOVIES/THEATRES
Petoskey Cinema, Petoskey 231.347.3480
During the winter season, Warren Miller's famous ski movies are shown at various times and locations on the property.

NASTAR
Racing for everyone, Saturdays and Sundays after January 1. Call the SnowSports Academy for registration information.

REAL ESTATE OPPORTUNITIES
BOYNE is expanding. Find out how you can grow with us in Northern Michigan. Several real estate options are available including golf course home sites, ski-in/ski-out condominiums, two and three bedroom townhouses and condominiums in the Heather Highlands Inn, luxurious suites at The Inn at Bay Harbor, golf course cottages, and more. For BOYNE Realty at the Highlands, call 231.526.3178, for Boyne Realty at the Mountain, call 231.549.6090

RESORT HOSTS
Make the most of your winter visit at Boyne Highlands with personal service, escorts, assistance and even on-snow tours from our Host team!

RESTAURANTS & LOUNGES
BOYNE dishes up an array of dining options.  Enjoy breakfast, lunch, apres ski and dinner.

1. Main Dining Room, 231.526.3059
2. Country Club of Boyne (summer only), 231.526.3085
3. The Young Americans Dinner Theatre (summer only), 231.526.3152
4. Aonach Mor Rustic Moonlight Dinner (winter only), 231.526.3021
5. Seminole Pub (summer only), 231.526.3000 ext. 3388
6. Slopeside Lounge, 231.526.3016
7. Zoo Bar (winter only), 231.526.3017
8. Boyne Highlands Cafeteria (winter only), 231.526.3691
9. Boyne Highlands 19th Tee (summer only), 231.526.3000 ext. 3578
10. Boyne Highlands 55th Tee (summer only),  231.526.3000 ext. 3452
11. Champions Pizza (winter only), 231.526.3450
12. North Peak (winter only),231.526.3000 ext. 3288
13. Aonach Mor Cafe, 231.526.3021

ROSS/MOOR PRO SHOP
Located at the Country Club of Boyne Golf Center. Designed in rich mahogany, this classic Pro Shop features the ultimate in golf apparel and equipment. Open daily during the summer season.

SKIING/SNOWBOARDING/SNOWSPORTS
Boyne Highlands offers 50 slopes, bringing the BOYNE total to 111 slopes for skiing and snowboarding with 70km of perfectly groomed cross country trails, terrain parks, pipes and tubing.  Lift tickets are interchangeable between Boyne Highlands and Boyne Mountain.  lifts and groomed slopes are open daily from 9:00 p.m. - 4:30 p.m. Night skiing and riding is offered Wednesday through Saturday, 9 a.m. - 9 p.m. starting December 26 running through the third Friday in March.

SKI SCHOOL
For downhill ski, snowboard and cross country lessons, inquire at the SnowSports Academy desk located in the Main Lodge or call extension 231.526.3056.

SKI/SNOWBOARD RENTAL
A fleet of modern skis, snowboards, boots and poles are available  for daily and weekly rental.  Equipment rental is located on the lower level of the Day Lodge, Touch 3057 for information.

SKI VALET
Tired of stepping over your skis and poles? Use our Ski Valet, free of charge to guests. Just show your room key. For information, call the Front Desk at extension.3001.

SLOPESIDE LOUNGE
Located in the Main Lodge, equipped with large screen TV and pool tables. Dance floor and live music are provided for your impromptu parties. Open all seasons. Call extension 3016 for hours of operation.

SNOW REPORT
You may call 1.800.GO.BOYNE for up to date Michigan snow reports at any time during the winter season. Call extension 6002 for up-to-date ski/snowboard information.

SPA SERVICES
BOYNE is pleased to offer three unique spa sanctuaries in Northern Michigan to restore your mind, body, and spirit.

SUNDRIES
Limited sundries are available at the front desk.  A wider selection of sundries as well as gifts, snacks and beverages are available at the Aonach Mor Cafe in the Main Lodge lobby.

SWIMMING/SAUNA/STEAMROOM/WHIRLPOOLS
The Main Lodge has a large swimming pool, two whirlpools and a steamroom with lockers in the changing area.  The Bartley House has a large whirlpool and two saunas in the changing area.  Kegs, coolers, beer cases, or glass containers of any kind are not permitted in the pool areas. Your cooperation in keeping noise levels to a minimum is appreciated.  Children under 12 must be supervised.   Hours of operation: 9 am - 11pm.

TELEPHONES
To reach a Boyne Highlands guest, dial 3 followed by the room number.
To reach a Boyne Mountain guest, dial 6 followed by the room number.
To reach an Inn at Bay Harbor guest, dial 4 followed by the room number.
To receive calls at your room, give callers the Boyne Highlands auto attendant number of 231.526.3000 and your room number.
Outside local calls can be placed by dialing 9+ the number.
Outside long distance calls require 9+1+ the number.
See the "Guest Telephone Rate Information" insert in the front of your guest guide for rate information. Hearing-impaired telephones are available by dialing extension 3001.  Please call Front Desk at extension 3001 for more information.

Airport Shuttle, Pellston	231.539.8635
American Airlines	1.800.433.7300
Northwest Airlines	1.800.225.2525
Boyne Country Sports	231.526.3006
Day Care (Polar Cubs) - Winter	231.526.3677
Country Club of Boyne  -Summer	231.526.3085
Cross Country Center	231.526.3029
Main Dining Room - Main Lodge	231.526.3059
Front Desk - Bartley House	231.526.3039
Front Desk - Main Lodge	231.526.3001
Golf Tee Times	231.526.3940
Group Convention Sales	1-800-TO-BOYNE
Membership Office - Bay Harbor Golf Club/Country Club of Boyne	231.526.3033
Reservations Department	231.526.3940
Security Department	231.526.3004
Ski Patrol	231.526.3027
Ski Rental	231.526.3057
Ski Repair	231.526.3058
Ski Report	231.526.3002
SnowSports Academy	231.526.3056
Ski Valet	231.526.3123
Snowboard Shop	231.526.3015
State Police	231.347.8101
The Spa at Boyne Highlands

TENNIS & SPORTS CENTER
The Boyne Highlands Tennis & Sports Center is located slopeside just outside the lobby doors. The Center offers an assortment of lawn games and lots of fun and fitness at no charge to you as a guest. Open summer only. There are two tennis courts located behind the Main Lodge Hotel, two courts located near theHeather Highlands Townhouses and two courts at the Country Club of Boyne.

TUBING
The tubing park is located at the base of the tournament area within walking distance of the Main Lodge.  For rates, please call the Front Desk at 3001.

WAGON RIDES
Enjoy a complimentary horse-drawn wagon ride throughout the resort during the winter season on select weekends.  Bliss Meadows Farms, 450 Sturgeon Bay Trail, Bliss 231.537.2406

YOUNG AMERICANS DINNER THEATRE
Boyne Highlands proudly hosts The Young Americans Dinner Theater each July and August and celebrates more than 30 years of high-energy singing and dancing from a talented troupe of young entertainers.  Serving up exceptional cuisine and entertainment that is sure to leave you smiling and coming back for more.  Price includes dinner and entertainment.  Call for rates and reservations at 231.526.3061