Boyne Highlands is honored by so many award winning amenities. Even more special to our staff is that these accolades and testimonials came from our past guests who experienced our many options while vacationing or traveling on business meetings. Here are some testimonials from our guests. We look forward to the opportunity to showcase our hospitality at your next meeting or event!
To reiterate on what Clayton said, we owe you a great big THANK YOU for all of the help with the Region 4 Leadership Meeting! Everyone had a fantastic time and was truly impressed with your resort. You provided a first-class experience from start to finish, and on behalf of Anheuser-Busch I want to thank you all for your gracious hospitality.
In addition, thank you for your continued business and partnership, it is greatly appreciated. I look forward to seeing you all soon over at Boyne.
District Manager-Northern Michigan
Anheuser-Busch Companies, LLC
Just wanted to say Thank You for all your help with the Region 4 Anheuser-Busch team visit! Everything went great thanks to you guys. Jim, Alex and myself really appreciate everything!
No other facility has exceeded the level of fine attention we had throughout the entire planning and implementation stages as we experienced at Boyne Highlands.
Michigan District of Kiwanis
"I completed the survey as requested but I don't think scoring 5 on every item says enough about the great team of people at Boyne Highlands/Bay Harbor. Every team member makes the Boyne experience outstanding. Some examples - the wait staff at the breakfast buffet engage just the right amount of pleasant conversation to let us know that we are appreciated as customers but are never intrusive. The make sure all the little details are correct and sometimes will surprise you by going above the expected coffee refills and clearing of plates. Where else can you take your "to go mug and have the server offer to clean then condition it with hot water before filling it with coffee. The gentleman at the omelet station remembers us from our prior year visit (I on the other hand can't remember his name - not my strong point) and brightens your day with his energy and pleasant conversation. As soon as I walk into a Pro shop, the staff welcomes me by name, as do many of the starters on the golf course. I know there are groups larger than ours that come to Boyne every year - but when we are in contact with a Boyne employee we are made to feel like we are your most important customer.
Please find a way to pass my gratitude to the top levels at Boyne - They should be very proud of their high performing team.
I'll end with a quote from a man I had the pleasure to meet when I was at Ford Motor Co - Mr. Edward Deming: 'Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.' I am one of those customers who boast about your service!"
Arturo M. Hernandez (Art)
I want to take a few minutes to provide you with feedback regarding our golf weekend this past weekend. We had high expectations for Boyne and you exceeded them in every way. From the accommodations, courses and grounds we were very happy. Most importantly the small details made the weekend even more memorable (sign at check in, the personalized hole markers, prizes and gift package in the room). I want to thank you all for a top notch experience. The Boyne team did a great job. We not only look forward to next year we also look forward to planning a ski weekend and water park weekend for the kids.Thanks again for a great weekend.
"Our group has been meeting at Boyne Highlands for 40 years. We have children of the original participant now bringing their children. May people who attend our meeting have been to conference at the largest resorts in the country, yet still revel in the familiarity and friendliness of Boyne Highlands."
"Boyne Highlands is the northern Michigan golf experience. When our customers are looking for their first taste of Michigan golf, there is no place that gives them a more definitive flavor of what our great state has to offer the avid golfer. Four distinctive courses and a myriad of lodging options and amenities makes the Highlands a place that continually surpasses any golf group's needs. I enjoy recommending a property that makes us look good!"
"The hotel, condos, convention center and golf are all within walking distance. There is no need to get in a car or worry about transportation at all. All of these things taken together are what keep us coming back each year."
"I recently visited the Highlands with my Board of Directors for our annual planning conference. I will be retiring at the end of the year and my Board was gracious enough to honor my request to go to Boyne. No one was disappointed. This was our third conference at the Highlands and we had a wonderful time. The accommodations were excellent and the weather was great. I have personally been to Boyne Highlands every year for the last 25. It's just a beautiful and peaceful experience and the staff is A-1. By the way, the golf courses are great."
James R. Bonaventura
FME Federal Credit Union
"OVMA Ski Week has taken place for 34 years for a reason. Great value - rooms, meals, skiing and education. You can't get this value anywhere else."
Dr. John Shuler
Ohio Veterinary Medical Association