This past weekend we had an outdoor wedding at Deer Lake Beach, with a rehearsal dinner at the Beach House. Everyone involved was incredibly helpful and accommodating. From the very beginning, Kristina Sherwood was responsive to our every need. All of the Boyne staff (and especially the Beach House personnel, in particular Kenny) provided us with first class service and hospitality. The food was outstanding. The service was impeccable.
We will be recommending Boyne to anyone and everyone. There is literally nothing else that could have been done to make our experience better. The groom could not stop raving about the personal attention they received on the golf course. Both the spa and salon services we received under Dawn's care made our weekend perfect.
Thank you again for making this a truly unforgettable experience for us and our guests.
Kelly and I had such a wonderful time this past week at the Boyne Mountain Grand Lodge and Resort that I couldn't resist telling you all how wonderful your staff and resort are.
The event staff helped us plan all our details for the entire weekend. When our rehearsal dinner plans fell through, she quickly recommended the beach house and putting up a tent on the lawn and still having our bbq style dinner we were looking for, what a night that was, how beautiful! Heather simply went above and beyond for us all weekend and made our lives that less stressful and worrisome that all our exact details ended up perfect. She even decorated our room with red roses, gifts and champagne on ice waiting for us after our big night. I could make a list 10 pages long of the things she helped us with and great ideas she brought up to make our weekend perfect. Thank you Heather!
We had over 100 guests staying at the Mountain last weekend and I think every single one of them commented to us how much they enjoyed the resort and thought that it was such a fabulous place to vacation. I think three things that stood out were how outstanding the service and people were, the options and quality of food, and the abundant amenities of things to do. I know that Kelly and I were treated like king and queen throughout the week and I think we knew half the staff by first name by the time we left, what a wonderful group you have there. I've traveled the country for the last 4 years staying in 100's if not 1000's of different hotels and your staff are some of the most helpful and friendly around, congrats to you Boyne and your HR department! Along with the staff, your restaurants are to be thanked as well. From our mass meals of rehearsal dinner bbq buffet, to dinner Saturday night in Vienna, breakfast Sunday morning on the patio and all the little meals in between, all of our guests enjoyed your food and commented on how they didn't know how every plate could be so perfect when feeding that many people.
I also want to point out how friendly and helpful the front desk, concierge and bellman staff were all week. They helped us with passing out welcome baskets to our guests, they helped get some of our important guests early check in so they could make some of our arrangements, finding our way around the resort and in town, George helped us move bins upon bins of stuff around the resort and kept them stored away in a closet for us so our room wasn't so cluttered, and on and on. Thank you staff for all your help, it was wonderful and we always knew we could count on you!
Not to mention how perfect the weather was last week, all of our guests enjoyed golfing, relaxing pool side, going on runs through the hills, bike rides, relaxing at the spa, taking on the trapeze and I'm sure many more stories we haven't even heard yet.
To sum it all up - THE PERFECT WEDDING WEEKEND!!!!
Thank you again to everyone at Boyne for making our big day and week so perfect, unforgettable and full of great memories. We will be back to visit again and look forward to enjoying the resort again to create more lasting memories.
Chris and Kelly Chandler
I have to thank you for helping to make my daughter's wedding perfect!
Friday and Saturday you were everywhere, I felt like I did not have to even think once the wedding began.
Thank you for keeping the appetizers going too. Everything was just fabulous. We have had so many compliments on the location, the tent, the food, the decorations, and of course the cake. I wish I would of mentioned to you to try the cake, this cake is like no other. We only had a small piece left people were going up for seconds.
The wait staff was amazing, people could not believe that they would bring them drinks to the table. At the end of the night I had to gather up all the napkins and table clothes that were mine and they even delivered them to my villa.
My family has decided we will come back another time and rent the villas for a family vacation.
Thank you again for everything we will have happy memories forever.
Thanks again for your recommendation of the band to your clients. Your facility does a great job and your staff is exceptional. We work a lot of venues and rarely have I encountered a more helpful and positive group of people. We truly appreciate your efforts and look forward to working with you in the future!
Keep the references coming!
Christopher C. Ames
My name is Andrea Bogard, owner of Northern Art Photography. Over the last several years, I have worked at the majority of the upscale resorts and wedding venues in Northern Michigan. This last year I have worked a great deal at the Mountain Grand Lodge and the Beach House. I have had the great privilege of working of working with your event staff.
They are above and beyond the finest event planner I have had the opportunity to work with. They are incredibly organized, always professional, and never fails to keep a smile on their face. They are dedicated to helping their clients experience the day of their dreams and this shows in every detail she so carefully orchestrates. They maintain perfect composure in situations of stress and adversity and makes certain that nothing will mar the happiness of the newlyweds and their guests.
I have worked in the Northern Michigan area for the last 7 years with countless event planners. Thank you so much for your time. I wanted you to be aware (as I'm certain you already are) of what a tremendous asset they are to your team.
It is a pleasure to work in your facility, and I look forward to many years to come.
Northern Art Photography